Supervisors are responsible for maintaining and shaping the skills of their supervisees and trainees. This process necessarily includes address their staff’s performance issues. In this talk I will review the Performance Diagnostic Checklist - Human Services (PDC-HS), a structured assessment designed to identify the environmental variables contributing to employee performance concerns in human-service settings that has been successfully used to help several different performance concerns in a variety of human-service settings. I will provide a brief overview of the history and development of the PDC-HS and then discuss how the revised version of the PDC-HS (1.1) can be implemented by supervisors.

Objectives

1. Attendees will be able to describe the history behind the development of the PDC-HS.
2. Attendees will be able to describe the conditions under which it is appropriate to use the PDC-HS.
3. Attendees will be able to describe the general steps for implementing the PDC-HS.